Forumi Horizont (http://www.forumihorizont.com/index.php3)
- Gjuha Angleze (http://www.forumihorizont.com/forumdisplay.php3?forumid=165)
-- Words Coming By... (http://www.forumihorizont.com/showthread.php3?threadid=14644)

Its all about finding the right way of communicating with people, building trust to those that you work with, being a good listener, be motivated, positive thinking during crises, set goals, etc